If you have been considering a continuous monitoring system and still aren’t sure, we would be happy to work with you to see if SmartScan is the right fit for your specific critical environment.
There are Five Easy Steps:
Contact us via email, phone or through our website and request a proposal. We can plan to visit your site or speak with you one on one about your needs. We will likely need floor plans and to collect other relevant information but we can walk through everything with you to ensure that we include all components that are necessary to customize the system to meet your needs.
Installation and Training
At this point we have worked together to create the perfect customized system. We can now schedule a time to send our field tech to your facility to install hardware associated with the order and train your relevant employees on basic hardware maintenance and upkeep. After install is complete our Support Manager, the primary contact for any software support, will train all of your key personnel via 1.5 hour scheduled web-x training session on all software and user interface capabilities.
Supporting Your System
Technical support is included if your solution includes cloud-based hosting. If you opt to host the system on your server, we provide support for 60 days. After that, you can subscribe to our support package and we will be notified by the software if a problem is detected. If it’s something we can correct, we do so with your permission. If it’s hardware related, we tell you what needs to be done and walk you through the fix.
SmartScan’s revolutionary EZcal system allows you to calibrate with ease. EZcal provides a fresh approach that reduces the time, effort and cost required to calibrate sensors in the field. All you have to do is order the number of sensors you need to replace the ones in your facility, once received plug in the new and send back to old. That’s it.
Scalability and Flexibility
SmartScan Technologies knows that your business needs to change and grow. SmartScan makes it simple to add sensors or adjust what, how often or any factor related to your monitoring system. Your simple and fully customized system will grow and expand easily with your needs.
Contact Us Today to get started walking through these 5 easy steps. We can have you monitoring your critical assets in just a few weeks.